For Retail

The retail operating system that adapts to every store.

Run checkout, inventory, omnichannel orders, returns, loyalty, promotions and every location from one configurable, hardware-independent platform.

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Hardware independent Cloud based Bilingual API-first Multi-location ready
TruePOS · King St Flagship
LIVE
Net Sales
$48.2k
↑ 8.4%
Margin
42.1%
gross
Sell-through
64%
this week
Open omnichannel 14 tasks
6
BOPIS
3
Ship
2
Returns
3
Transfers
Register 2 POS
Merino Crew · M · Navy$89
Selvedge Jean · 32 · Indigo$148
Leather Belt · 34 · Black$64
3 items$301.00
mPOS
$148
Charge
BOPIS · READY
Order #4821
2 items · Bay pickup
1 → 10,000+
Locations on one platform
9
Configurable store profiles
100%
Hardware independent
EN / FR
Bilingual by design
One platform, configured per store

Only the modules each store needs.

Pick a store profile. Modules, menus, buttons and reports that don't apply are hidden — for the whole location and for each employee role.

Active profile

Omnichannel brand

BOPIS, ship-from-store, endless aisle and ecommerce connectors on one ledger.

Modules enabled 14 / 24

Everything else stays out of the way until you turn it on.

Traditional POS
Active
Mobile POS
Active
Self-checkout
Hidden
Inventory
Active
Matrix inventory
Active
RFID
Hidden
Omnichannel
Active
Ecommerce
Planned
Endless aisle
Active
BOPIS / curbside
Active
Returns & exchanges
Active
Gift cards / store credit
Hidden
Loyalty
Active
Clienteling
Active
Appointments
Hidden
Purchasing
Active
Warehousing
Hidden
Promotions
Active
Commissions
Hidden
Workforce
Hidden
Loss prevention
Hidden
Wholesale
Hidden
Repair / service
Hidden
AI insights
Active

* RFID, self-checkout, ecommerce connectors and repair/service are planned or integration-dependent — status shows Planned when enabled on a profile.

Checkout built for every floor

Every selling surface. One commerce engine.

Fixed registers, tablets, phones, endless aisle and BOPIS handoff — same catalog, same rules, same basket engine.

Fixed-register POS

Barcode-first lane with configurable buttons, variant matrix and favourites for high-volume floors.

Barcode-first Variant matrix Favourites Cash drawer
Shared across every surface
Barcode + search (SKU / UPC / style / size / colour)
Variant matrix, saved carts, quotes & layaway
Split pay, gift cards & store credit
Returns & exchanges in the same basket
Manager approvals & offline resilience*
Merino Crew Neck
STY-4821 · M · Navy · Apparel
TRANSFER
Cost
$34.00
Retail
$89.00
Margin $
$55.00
Margin %
61.8%
Units sold
214
Sell-through
68%
Wks cover
1.4
On hand
18
Return rate
4.2%
By location · M · Navy
StoreQOHRsvXfer King St Flagship210 Store 14 · Westmall2400 Store 08 · Yorkdale923
Recommended action
Transfer 12 units from Store 14 rather than placing a new supplier order. Protects margin and clears excess cover at Westmall.
Retail inventory intelligence

A product ledger that knows what to do next.

Matrix inventory, multi-location QOH, available, reserved and in-transfer — with sell-through, weeks of cover, markdown and replenishment recommendations that apparel and specialty retail actually runs.

Style / colour / size matrices Multi-location QOH & reserved Cycle counts & RFID* Serial / lot tracking* Kits & bundles Aging & shrink indicators Markdown recommendations Inter-store transfers
Purchasing & replenishment

Suggested orders before the shelf goes empty.

Supplier catalogues, purchase orders, receiving, ASN and auto-replenishment from velocity and cover — with approval gates for buyers and DMs.

Suggested PO · PO-9182 READY
Merino Crew · S–XL · 4 colours96 u
Selvedge Jean · 28–36 · Indigo48 u
Leather Belt · 30–38 · Black36 u
Vendor · Northern Mills · ETA 5d Approve
Unified commerce

One order flow across every channel.

Online, store, endless aisle and ship-from-store share inventory truth and the same fulfillment engine.

01
Customer orders online
02
Best location selected
03
Store task created
04
Pick & stage
05
Customer notified
06
Pickup or ship
07
Inventory updates all channels
Returns & exchanges

Take it back without the friction.

Receipt or receiptless lookup, even exchanges, store credit, gift receipts and restock to the right location — with reason codes that feed shrink and product quality.

Even exchange

Swap size or colour in one basket.

Store credit

Issue and redeem across the chain.

Gift receipts

Return without exposing the price paid.

Reason codes

Feed quality, fit and fraud signals.

Profiles, loyalty & clienteling

Know who walks through the door.

Unified customer profile, loyalty tier, purchase history, wishlists and associate notes — so every interaction continues the last one.

AL
Alex Laurent
Gold · 12,480 pts · LTV $4,820
Last visit
3 days ago · King St
Preferred size
M tops · 32 bottoms
Clienteling note
Looking for a navy blazer for spring event — follow up with new arrivals.
Appointments & fitting rooms

Personal shopping on the calendar.

Book fittings and clienteling sessions, pull a curated rack, check out from the appointment, and capture the next follow-up automatically.

10:00
Fitting · Maya Chen
Room 2 · 45 min · Sam
13:30
Personal shop · Jordan
Curated rack · 60 min
16:00
Alterations pickup
Ticket #A-220 · Ready
Promotions engine

See the lift and the profit impact.

BOGO, bundles, tiered discounts, loyalty multipliers and location-scoped campaigns — with incremental profit attribution, not just unit lift.

Spring Layer Bundle
Crew + Jean · Active · 18 stores
Inc. GP
+$18.4k
Visits
+12%
Margin hit
−1.1pt
Live reporting

Not another report. A system that tells you what needs attention.

Retail Group · 18 stores LIVE
Net Sales
$482.6k
↑ 7.2%
Gross Profit
$203.1k
↑ 5.1%
Margin
42.1%
↓ 0.4pt
Sell-through
61%
week
Avg Basket
$124
↑ $6
Loyalty
54%
penetration
Channel mix · 12 wk$
In-store BOPIS Ship Web
Needs attention
MARGIN Spring Layer Bundle is diluting denim margin 1.8 points.
STOCK King St may stock out of Merino M/Navy before Saturday.
XFER Transfer 12 units from Store 14 instead of reordering.
RETURN Selvedge Jean 32 fit returns are elevated chain-wide.
PROMO Layer Bundle added $18.4k incremental GP this period.
TruePOS Intelligence

Ask the operation a question.

Answer

Why is margin down today?

Gross margin is down 0.4 points to 42.1%. The driver is the Spring Layer Bundle: unit lift is strong but the deeper jean discount diluted category margin 1.8 points. Full-price accessories held.

View category Adjust bundle
Mobile tools

Three apps. Associate, manager, customer.

Manager app

Run it from anywhere

Live sales & margin
Alerts & approvals
Store comparison
Inventory exceptions
Omnichannel queue
Daily briefing
Associate app

Everything the floor needs

Mobile POS
Clienteling notes
Cycle counts
BOPIS pick
Product lookup
Task list
Customer app*

Reasons to come back

Loyalty & offers
Digital receipts
BOPIS status
Wishlist
Appointments
Store discovery

* Customer-facing app features may be GA or concept depending on rollout — confirm before sales use.

Workforce & loss prevention

The floor, the till and loss prevention.

Schedules against traffic, commissions, task lists, void/discount exceptions and shrink signals in one operations view.

Labour vs sales

Schedule and overtime before they land.

Commissions

Associate attribution on every line.

Exception alerts

Voids, discounts and no-sale spikes.

Shrink indicators

Theoretical vs actual by category.

Multi-location command centre

From the executive down to the register.

Corporate, brand, region, district, store, department and register — one hierarchy with centralized configuration, location-level exceptions and consolidated reporting even across mixed front-end systems.

Brand-level pricebooks Regional assortment Promotion deployment Permission management Device monitoring Audit history
Corporate 1
Brand 4
Region 6
District 14
Store 186
Register / Device 1.4k
Hardware independence & open ecosystem

Use the hardware that makes sense for your operation.

The core platform runs on the terminals, tablets and phones you already have. Specialized devices still require supported integrations — but nothing locks you into one manufacturer or form factor.

Existing Windows terminals Touchscreen stations Tablets iPhone Android Self-checkout kiosks* Customer displays Barcode scanners Receipt printers Cash drawers Payment terminals Mobile payment devices RFID readers* Label printers IoT sensors
APIs & webhooks
Ecommerce connectors*
Payment flexibility
Accounting & ERP
Supplier & EDI
Data export
Reliability, offline operation & security

Built to keep selling — and to keep records honest.

Resilient cloud architecture

Redundant and monitored, with operational alerts and centralized software updates.

Offline transaction mode*

Keep ringing sales through an outage; automatic synchronization when the connection returns.

Role-based access & approval gates

Permissions to the register and task, with approvals on voids, discounts and returns.

Complete audit trail

No silent deletion of financial records — every change is logged and attributable.

Encrypted & token-secured payments

Encrypted communications and payment-token security on a PCI-aligned architecture.

Device management

Monitor devices and terminate remote sessions from the command centre.

PCI-aligned describes the architecture; formal certifications are pursued separately and should be confirmed before publication. *Offline readiness varies by deployment.

What's included

The same platform, scoped to your stores.

Capability
Small retail
Mid-market
Enterprise
Optional
Checkout & commerce
Inventory & multi-location QOH
Variant / matrix inventory
+
Purchasing & replenishment
+
Omnichannel (BOPIS / ship)
+
Loyalty & clienteling
Appointments & fittings
+
+
+
RFID / self-checkout (planned)
+
+
+
Warehousing
+
Promotions & commissions
+
Workforce & loss prevention
+
+
AI insights
Multi-brand hierarchy
+
API, webhooks & data export

✓ included · + optional add-on · — not applicable. Optional modules include RFID, self-checkout, warehousing and wholesale. No pricing on this page — configured per deal.

Retail

Retail is complex.
Your system should make it simpler.

See how TruePOS can simplify every transaction, every channel and every location — without locking you into proprietary hardware.

We read every message. No forms into a void.

Configure your store →